IT Audit Symposium

Assignment 1 : Track 1 20/06/12

1^st Presenter: -

Conclusion and future work:

-          Ensure appropriate implementation of ISG in any hospital is not a simple work.

Questions and Answers:

-          Assessment was done by using questionnaires.

2^nd Presenter: -

A Study on the Challenges of Jordan Public

Presentation:

-          Hakeem is an Arabic word doctor (English)

-          EHR : Service Quality, Patient State

-          Project is encouraged by the King of Jordanian

Hakeem Phases:

1. First Phase (2009-2011) -EMR in one public hospital in Amman

2. Second Phase

3. Third Phase -Deploy and connect the EHR in all Jordanian public hospitals and comprehensive health centers

Global Challenges:

1. Financial challenges

- implementation cost

2. Technology challenges

                - high change rate in technology

                - huge data support and maintain

                - sudden problems in the system

3. Policy and legislation challenges

                - security

                - privacy

Special Challenges:

1. Stakeholders challenges:

                - benefits: only to patients, do not apply to all who are involved

                - language

                - fear from fail

1 (i). Professional sectors (workers) challenges:

                - technology experience

                - workload

                - age

                - expert can’t be a novice

                - replacement method

2. Organizational challenges:

                - turnover of trained employee

                - external competitor

3. Governance challenges:

                - governmental leadership

                - Jordanian strategic initiative

                - vision, mission, goals and benefits

                - work policy

                - let them resell idea

                - data warehouse and data mining techniques

                - suitable workload

                - support (stakeholders)

                - enforce laws

                - secure tools

                - easy to use, easy to learn

                - mitigation plan

                - in-house training department

Success:

-          Jordan First

3^rd Presenter:

e-Procurement in the Purchasing for UNITEN Library

Objective

Explore the application  of e-Procurement

e-Procurement

2 types of purchases:

1. Indirect

2. Direct

Benefits:

-          Increased business efficiency

ICT in Procurement

-          Properly implement e-Procurement system links organization and their business processes with suppliers while managing all the interactions between them.

Barrier:

1. Technology

                -concerns about security

                - absence of a single e-Procurement solution

2. Process

                - unwillingness to reengineer processes

3. People

                - lack of procurement skilss

                - resistance of change

                - inappropriate organizational culture

Best Practices:

1. Colorado State University

                - all information about purchase passed via internet

                - using e-catalogue for purchasing books

2. Helsinki School of Economic Library

Research Methodology:

1. Literature review

2. Case study

Data collection methods:

1. Interview :

   - face to face session with client

Process:

-              Slow manual processes

Technology:

-          Not latest technology

-          PC’s for basic word processing

Challenges:

-          Long procedures and many administrative works

-          Period length of acquiring materials due to the routine’s works of check, verify and approval

-          Period length of acquiring quotation takes a lot of time

Framework Development:

1. Literature review

2. Document review

Conclusion

Proposed framework has given an idea on the improvement of the library procurement function by leveraging on the ICT to deliver a faster, cheaper, efficient and affective procurement process.